Privacy policy

Privacy Policy — Mère & Moi

Mère & Moi (“we,” “our,” or “us”) operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information necessary to operate our business, including:

  • Contact information (name, shipping/billing address, email, phone number)

  • Payment information (processed securely by our payment processor)

  • Order information (items purchased, returns, delivery details)

  • Device information (IP address, browser type, website activity)

  • Communication records (messages sent to our team)

We do not knowingly collect personal information from children.

How We Collect Information

Personal information may be collected:

  • When you place an order or contact us

  • When you sign up for updates

  • Through cookies and website analytics tools

  • Through trusted service providers such as payment and shipping partners

How We Use Your Information

We use your information only to:

  • Process and ship your orders

  • Communicate order updates

  • Respond to customer service inquiries

  • Improve our website and shopping experience

  • Send promotional emails (only if you opt in)

  • Prevent fraud and maintain security

  • Meet legal requirements

We do not sell your personal data.

How We Share Information

We share necessary information only with:

  • Payment processors

  • Shipping carriers

  • Website hosting and analytics platforms

These parties only receive information required to perform their services.

Cookies

Our site uses cookies to improve site functionality and understand website activity. You may disable cookies in your browser if preferred.

Data Security & Retention

We take reasonable steps to protect your personal information.

We retain personal data only as long as necessary to provide services and meet legal obligations.

Your Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Unsubscribe from marketing at any time

To submit a request, contact us using the information below.

Contact Information

For all privacy inquiries, please contact:

Mère & Moi
8155 N 23rd Avenue, Suite D
Phoenix, AZ 85021, United States
Email: info@mereandmoi.com